Awareness
It's normal to feel negative emotions – it’s part of being human. But as emotions affect more than 90% of our decision-making, it’s important we have the skills to manage them.
Emotional awareness is about noticing our moods and emotions. We can then develop emotional regulation – the ability to manage our emotions – so we can make better decisions for ourselves and the business.
- Manage emotions
- Regulate mood
- Improve decision-making